Information We Collect
We collect and process the following information when you use our services:
- Personal Information: Name, email address, phone number
- Account Information: Username, account status, registration date
- Usage Data: Login history, service usage patterns, preferences
- Communication Data: Messages, support requests, feedback
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process your bookings and orders
- Communicate with you about your account
- Improve our services and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal requirements
- Resolve disputes and enforce our agreements
- Detect and prevent fraud
Account Deletion: When you request account deletion, we will permanently delete your personal information within 30 days, unless required to retain it for legal or security purposes.
Account Deletion Rights
You have the right to delete your account at any time. We provide two methods:
Immediate Deletion
Visit Account Deletion Page to immediately deactivate your account. This action is reversible within 7 days.
Admin-Reviewed Deletion
Submit a deletion request through Request Form. Our admin team will review and process your request within 24-48 hours.
Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for all data transmissions
- Secure password storage with hashing
- Regular security audits and updates
- Access controls and authentication systems
- Employee training on data protection
Third-Party Sharing
We do not sell your personal information. We may share your data only with:
- Service providers who help operate our business
- Payment processors for transaction processing
- Legal authorities when required by law
- Business partners with your explicit consent
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Restrict processing of your information
- Data portability
- Object to processing
- Withdraw consent
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy on our website
- Sending you an email notification
- Displaying a prominent notice on our app
Your continued use of our services after such changes constitutes acceptance of the updated policy.